Vocalizing Challenges to Drive Digital Transformation

Working in a nonprofit can be incredibly rewarding, but it also comes with its own set of challenges. It's important for staff to speak up about these challenges and suggest areas where digital transformation can make a difference.

Why speaking up matters

Builds trust

Open communication helps build trust within the team. When you share your challenges, it creates a culture of honesty and accountability.

Fosters collaboration

Sharing difficulties opens the door for collaborative problem-solving. Leaders and team members can work together to develop effective solutions, leveraging diverse perspectives and expertise.

Improves problem-solving

Identifying and vocalizing issues early allows the organization to address them before they escalate. This proactive approach enables swift implementation of digital solutions, reducing disruptions and maintaining smooth operations.

Common challenges in nonprofits

Nonprofits face distinct challenges, including:

• Resource allocation — Having adequate funding and resources for programs
• Communication gaps — Bridging the divide between staff and leadership
• Program evaluation — Assessing program outcomes and impact effectively
• Staff burnout — Addressing the mental and emotional well-being of staff

How to speak up about challenges

Be specific and constructive

Clearly articulate the challenge you’re facing. Provide specific examples and suggest potential solutions. Example: "I've noticed that our program is struggling with resource allocation. We often run out of supplies mid-project, which disrupts our workflow. Could we explore options for better budgeting or digital improvements?"

Choose the right time and place

Find an appropriate time and setting to discuss your concerns. A scheduled meeting or a one-on-one conversation with your leader can be more effective than bringing up issues in a hurried or informal setting.

Follow up

After discussing your challenges, follow up to see what actions have been taken. This shows your commitment to resolving the issue and keeps the digital journey conversation going.

Taking action

Feel empowered to voice your challenges without hesitation. Creating a supportive environment where leaders foster open communication is key. Providing training on effective communication and problem-solving skills can equip staff with the tools to identify and share their concerns. Recognizing and appreciating those who bring issues forward and contribute to finding solutions may encourage others to do the same.

By vocalizing challenges and recommending areas for digital transformation, you can play a pivotal role in driving tech-driven change within your organization. This proactive approach not only addresses immediate issues but also sets the stage for long-term success and innovation.

Available CLA resources

At CLA, we have a digital team focused on nonprofits to support you in this journey, offering tailored strategies and industry insights to help you navigate the complexities of digital transformation. We invite you to tune in for a live fireside chat with Make-A-Wish America’s Chief Information Officer and CLA’s Nonprofit Digital Growth Director as they discuss Navigating Tech Modernization for Nonprofits.